1 reviews | Active since May 2016

15 Dec 2017, 09:45

Loan / Settlement Amount

Good Day

I phoned yesterday on the 14th Dec to request a urgent settlement letter as i wanted to settle my account yesterday of my personal loan and still waiting as well as to make it worse i was put through to 7 people before getting any assistance!!!!!! Where as on the 23 November i requested a settlement letter and the guy emailed it to me immediately.

Today 15 December 2017 i called them again and ask if a lady can find the person who sent me an email requesting information and she kept me holding for 30 minutes. Then she said she will send the department a urgent email to send me my settlement letter and still waiting.

I WANT TO SETTLE MY ACCOUNT TODAY THE LONGER YOU TAKE THE MORE RENT GOES ON THIS AMOUNT SO PLEAASEEEEEEEE I WANT TO SETTLE IT TODAY AND I NEED A SETTLEMENT LETTER!!!

0
Replies (2)
Standard Bank
Standard Bank's reply15 Dec 2017, 10:07
Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Best regards,

's update15 Dec 2017, 10:15
Reviewer Update
Please let me know as i want to settle this account TODAY! PLEASE