NM
Nokuthula M

1 reviews | Active since Feb 2022

29 Jun 2022, 15:38

Loan repayment for loan paid up

I once had revolving credit with Standardbank which i paid up years back. On the 27June 2022 they debited my account with R3 949.05 loan repayment. Today i went to the branch it was reversed but i was charged about R30. The amount is insignificant but why should i be penalised for something that is not fault? I am not happy about this.

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Replies (1)
Standard Bank
Standard Bank's reply29 Jun 2022, 15:59
Official
Good Afternoon Nokuthula
 
Thank you for raising your concerns with us.

We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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