1 reviews | Active since Jun 2016
Loan Repayment
I have a loan at Standard bank, last year they said my payment did not go through but on my statement it clearly shows payment going through and payment is showing in the loan account. A mark was left on my name due to a non payment and my credit score has been affected! Till now it has not been resolved. Now I get a message saying my loan account has been suspended due to a non payment but payment has yet again gone through and I yet again have a mark on my name due to non payment, yet again, the payment has gone through and showing in loan account! Now my credit score will be affected again because Standard Bank is pathetic at sorting out any issues. I am till now still waiting for a consultant to call me back
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards
Standard Bank Social Media Team
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Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards
Standard Bank Social Media Team
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