Loan not finalized over a week now
I made a loan application on my app on the 13th send thru my documents on the digitafullfilment email address but till today my loan has not been paid out..called ure call center and everytime all ure consultants are unable to help me so now who must assist me? An being told my application will be cancelled on the 22/08/2021 why cz i sent thru everything n incompetency is on ure side? I need my loan to be finalized today is possible as i really need the funds
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Standard Bank's replyOfficial
19 Aug 2021, 19:43Dear Masego M
Thank you for posting your comment. As an organisation, we are committed to ensuring that the best possible service is supp**** and confirm that the matter has been addressed. We apologize for the inconvenience and undue frustration, this has caused. Kind regards Complaint Resolution CentreTel: (+27) *** Fax:(+27) 11 *** email: ***website: www.standardbank.co.za
Thank you for posting your comment. As an organisation, we are committed to ensuring that the best possible service is supp**** and confirm that the matter has been addressed. We apologize for the inconvenience and undue frustration, this has caused. Kind regards Complaint Resolution CentreTel: (+27) *** Fax:(+27) 11 *** email: ***website: www.standardbank.co.za
Standard Bank's reply19 Aug 2021, 19:43
Official
Dear Masego M
Thank you for posting your comment. As an organisation, we are committed to ensuring that the best possible service is supp**** and confirm that the matter has been addressed. We apologize for the inconvenience and undue frustration, this has caused. Kind regards Complaint Resolution CentreTel: (+27) *** Fax:(+27) 11 *** email: ***website: www.standardbank.co.za
Thank you for posting your comment. As an organisation, we are committed to ensuring that the best possible service is supp**** and confirm that the matter has been addressed. We apologize for the inconvenience and undue frustration, this has caused. Kind regards Complaint Resolution CentreTel: (+27) *** Fax:(+27) 11 *** email: ***website: www.standardbank.co.za