BM
Bongani M

1 reviews | Active since Oct 2011

15 Jan 2017, 09:46

Loan insurance

<p>I app**** for a Loan with standard Bank , and they gave me a insurance cover that loan , asked( telephonically and also e-mailed ) them to cancel it for me , that was on the 24 of October 2016...3months down the line , nothing has been done ,,,what do I have to do ? I do have life Cover , which will pay for this loan , *should I die*..I provided with a prove as well ..So what more does Standard bank want ?..Matsi Staphne , Vrey Michael were dealing this issue ..not a good service , as a loyalty customer , dont deserve this , maybe its time I change the bank</p>

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Replies (1)
Standard Bank
Standard Bank's reply16 Jan 2017, 14:05
Official

Good day Bongani

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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