AS
Ashley S
1 reviews | Active since May 2020
19 May 2020, 18:14
LOAN INCREASE *****
Hi there, so I increased my loan last week Saturday and today I received and sms stating. The funds are now in my account. I did call in to confirm as I payment was not in. Consultant could not even pick it up on the system. ****************. I have sent numerous emails with no assistance. . My contact number is ***
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Replies (3)
Standard Bank's replyOfficial
20 May 2020, 03:52 Hello Ashley Soni
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply20 May 2020, 03:52
Official
Hello Ashley Soni
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
AS
Ashley S's updateReviewer Update
20 May 2020, 20:24Goodevening, Sadly still no Feedback from SBSA. NO EMAIL, NO COMMUNICATION .YOU GUYS SERVICE SUCKS.
AS
Ashley S's update20 May 2020, 20:24
Reviewer Update
Goodevening, Sadly still no Feedback from SBSA. NO EMAIL, NO COMMUNICATION .YOU GUYS SERVICE SUCKS.
Standard Bank's replyOfficial
04 Jun 2020, 09:50Dear Ashley
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply04 Jun 2020, 09:50
Official
Dear Ashley
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********