PP
Poobalan P
1 reviews | Active since May 2013
10 Nov 2025, 12:49
Loan does not reduce
I have a revolving credit loan with Standard Bank for a very long time, yes I did skip payments before but now I am paying much more BUT the balance does not seem to come down. Someone needs to investigate this at Standard Bank.
Helpful (0)
Replies (18)0
Replies (18)
Standard Bank's replyOfficial
10 Nov 2025, 13:43Good day Poobalan,
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply10 Nov 2025, 13:43
Official
Good day Poobalan,
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
PP
Poobalan P's updateReviewer Update
10 Nov 2025, 14:15Thank you, I hope we can understand what is going on here with this account.
PP
Poobalan P's update10 Nov 2025, 14:15
Reviewer Update
Thank you, I hope we can understand what is going on here with this account.
Standard Bank's replyOfficial
10 Nov 2025, 14:24Dear Poobalan,
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply10 Nov 2025, 14:24
Official
Dear Poobalan,
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
PP
Poobalan P's updateReviewer Update
10 Nov 2025, 14:49Thank you
PP
Poobalan P's update10 Nov 2025, 14:49
Reviewer Update
Thank you
Standard Bank's replyOfficial
10 Nov 2025, 15:19Hello Poobalan,
You're welcome, our team will reach out.
You're welcome, our team will reach out.
Best regards,
Standard Bank's reply10 Nov 2025, 15:19
Official
Hello Poobalan,
You're welcome, our team will reach out.
You're welcome, our team will reach out.
Best regards,
PP
Poobalan P's updateReviewer Update
10 Nov 2025, 16:21Thank you. Hope you just not moving the status of the call, by replying to a "Thank You".
PP
Poobalan P's update10 Nov 2025, 16:21
Reviewer Update
Thank you. Hope you just not moving the status of the call, by replying to a "Thank You".
Standard Bank's replyOfficial
10 Nov 2025, 16:25Hello Poobalan,
Our team is working on your case and further feedback will be shared.
Your patience is much appreciated.
Our team is working on your case and further feedback will be shared.
Your patience is much appreciated.
Best regards,
Standard Bank's reply10 Nov 2025, 16:25
Official
Hello Poobalan,
Our team is working on your case and further feedback will be shared.
Your patience is much appreciated.
Our team is working on your case and further feedback will be shared.
Your patience is much appreciated.
Best regards,
PP
Poobalan P's updateReviewer Update
10 Nov 2025, 18:10Thank you
PP
Poobalan P's update10 Nov 2025, 18:10
Reviewer Update
Thank you
PP
Poobalan P's updateReviewer Update
12 Nov 2025, 08:25Standard Bank, its been more than a day. Is it normal to take that long to respond?
PP
Poobalan P's update12 Nov 2025, 08:25
Reviewer Update
Standard Bank, its been more than a day. Is it normal to take that long to respond?
Standard Bank's replyOfficial
12 Nov 2025, 13:56Apologies for the delayed response Poobalan. We will follow up with our team and we will be in touch.
Best regards,
Standard Bank's reply12 Nov 2025, 13:56
Official
Apologies for the delayed response Poobalan. We will follow up with our team and we will be in touch.
Best regards,
PP
Poobalan P's updateReviewer Update
12 Nov 2025, 16:05Thank you
PP
Poobalan P's update12 Nov 2025, 16:05
Reviewer Update
Thank you
Standard Bank's replyOfficial
13 Nov 2025, 12:44Dear Poobalan,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Kindly provide us with a suitable time to reach out to you.
We look forward to your response.
Kindest regards,
Standard Bank Social Media Team
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Kindly provide us with a suitable time to reach out to you.
We look forward to your response.
Kindest regards,
Standard Bank Social Media Team
Best regards,
Standard Bank's reply13 Nov 2025, 12:44
Official
Dear Poobalan,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Kindly provide us with a suitable time to reach out to you.
We look forward to your response.
Kindest regards,
Standard Bank Social Media Team
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Kindly provide us with a suitable time to reach out to you.
We look forward to your response.
Kindest regards,
Standard Bank Social Media Team
Best regards,
PP
Poobalan P's updateReviewer Update
13 Nov 2025, 14:09Hello.
The only call that I got was one where an automated message was playing, like a call center message. What number are you calling from?
Can you call at 4pm today
The only call that I got was one where an automated message was playing, like a call center message. What number are you calling from?
Can you call at 4pm today
PP
Poobalan P's update13 Nov 2025, 14:09
Reviewer Update
Hello.
The only call that I got was one where an automated message was playing, like a call center message. What number are you calling from?
Can you call at 4pm today
The only call that I got was one where an automated message was playing, like a call center message. What number are you calling from?
Can you call at 4pm today
PP
Poobalan P's updateReviewer Update
13 Nov 2025, 16:12@Standard bank I requested a call at 4pm but no reply. Can we get this solved please?
PP
Poobalan P's update13 Nov 2025, 16:12
Reviewer Update
@Standard bank I requested a call at 4pm but no reply. Can we get this solved please?
Standard Bank's replyOfficial
13 Nov 2025, 16:38Hello Poobalan,
Yes, our lines have am automated voice prompt in the beginning of the call.
We would appreciate that you stay on the line until our agent greets you.
Kindly provide us with a suitable time to reach out to you.
Kindest regards,
Standard Bank Social Media Team
Yes, our lines have am automated voice prompt in the beginning of the call.
We would appreciate that you stay on the line until our agent greets you.
Kindly provide us with a suitable time to reach out to you.
Kindest regards,
Standard Bank Social Media Team
Best regards,
Standard Bank's reply13 Nov 2025, 16:38
Official
Hello Poobalan,
Yes, our lines have am automated voice prompt in the beginning of the call.
We would appreciate that you stay on the line until our agent greets you.
Kindly provide us with a suitable time to reach out to you.
Kindest regards,
Standard Bank Social Media Team
Yes, our lines have am automated voice prompt in the beginning of the call.
We would appreciate that you stay on the line until our agent greets you.
Kindly provide us with a suitable time to reach out to you.
Kindest regards,
Standard Bank Social Media Team
Best regards,
PP
Poobalan P's updateReviewer Update
13 Nov 2025, 18:25Hello, I did provide a time and you'll are not taking this seriously.
Friday 14 Nov at 09:30
Lets be serious here please and stop[ making excuses. We are the clients that should not be treated like nobodies.
Friday 14 Nov at 09:30
Lets be serious here please and stop[ making excuses. We are the clients that should not be treated like nobodies.
PP
Poobalan P's update13 Nov 2025, 18:25
Reviewer Update
Hello, I did provide a time and you'll are not taking this seriously.
Friday 14 Nov at 09:30
Lets be serious here please and stop[ making excuses. We are the clients that should not be treated like nobodies.
Friday 14 Nov at 09:30
Lets be serious here please and stop[ making excuses. We are the clients that should not be treated like nobodies.
PP
Poobalan P's updateReviewer Update
14 Nov 2025, 11:16For the record, no call as yet!!!
PP
Poobalan P's update14 Nov 2025, 11:16
Reviewer Update
For the record, no call as yet!!!
Standard Bank's replyOfficial
19 Nov 2025, 11:41Dear Poobalan,
Our team will reach out shortly to provide feedback on this matter.
Kindest regards
Standard Bank Hello Peter Team
***
Our team will reach out shortly to provide feedback on this matter.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply19 Nov 2025, 11:41
Official
Dear Poobalan,
Our team will reach out shortly to provide feedback on this matter.
Kindest regards
Standard Bank Hello Peter Team
***
Our team will reach out shortly to provide feedback on this matter.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,