TP
Tiger P
1 reviews | Active since Nov 2015
28 Aug 2023, 10:56
LOAN DELAY IN A WEEK
We app**** for a personal loan last week Monday 21/08/2023, and was pr-approved went for fingerprints on the 22/08/203 at the branch. they said it will take 24-48hrs, till date, no correspondence, no feedback, when i call they say its with back office. what BS is that you cant ask back office whats the hold up..
its been a week now and still no feedback. why do we take personal loans out, its because we need them and we expect it too be a priority.
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Replies (3)
Standard Bank's replyOfficial
28 Aug 2023, 11:00Hi Tarryn
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply28 Aug 2023, 11:00
Official
Hi Tarryn
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
30 Aug 2023, 10:30Hi Tarryn
We made attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
Kindest regards, Standard Bank Social Media Team***
We made attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply30 Aug 2023, 10:30
Official
Hi Tarryn
We made attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
Kindest regards, Standard Bank Social Media Team***
We made attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's replyOfficial
30 Aug 2023, 11:06Hi Tarryn
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply30 Aug 2023, 11:06
Official
Hi Tarryn
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***