YA
Yolandi A

1 reviews | Active since Sept 2018

31 Jul 2020, 03:49

Loan deductions never stop

On 2nd May 2019 I phoned and got a settlement amount for my loan upon which I paid it immediately. Today after how many countless phone calls and emails the deduction for this loan is still going off my account. I am fed up with the absolute nonexistent service of standard bank! Worst bank in the world!

0
Replies (2)
Standard Bank
Standard Bank's reply31 Jul 2020, 04:25
Official
Hello Yolandi, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
 *** 
Standard Bank
Standard Bank's reply06 Aug 2020, 12:12
Official
Dear Yolandi

We sent you emails requesting further details, and have not received a response.

This matter is closed.

Kind regards, Complaint Resolution Centre
 ********** ********** (fax)
 ***********