nA
navania A

1 reviews | Active since Feb 2015

04 Feb 2015, 16:31

LOAN DECLINE BY SYSTEM ERROR

MY HUSBAND AND I APP**** FOR A LOAN ON SAT. 31ST PAROW CENTRE WITH LAYLA. <br> WE APPROVED SIGNED DOCUMENTS WERE EXPLAINED THAT MONDAY THEY WIL DO WORK CONFIRMATION AND TRANSFER FUNDS ..... IT HAS BEEN 3 DAYS SINCE WERE I HAD TO PHONE TO FIND OUT WHATS HAPPENING ONLY TO LEARN BY MY HUSBAND THAT STNDARD BNK HAD N SYSTEM ERROR ND DECLINED OUR LOAN THAT WAS APPROVED AND WE SIGNED ....<br> THIS IS FLIPPEN PATHETIC HOW IS THIS OUR FAULT NOW WE MUST WAIT 21DAYS JST TO APPLY AGAIN ... THIS IS ******** .... WE SIGNED FOR AN APPROVAL NOT A DAMN DECLINE .... SYSTEM ERRORS MUST BE THERE ISSUES TO SORT OUT IMMEDIATLEY NOT THE CLIENT . WE WERE APPROVED I EXPECT OUR FUNDS TO BE TRANSFERD.....<br> <br> UTTERLY DISGUSTED CANNOT BELIEVE THIS FROM A BANK IVE ALWAYS TRUSTED ...<br> <br> SOMEONE NEEDS TO FIX THIS <br> <br> DISSAPPOINTED <br> NAVANIA AND ALBRE ARENDSE

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Replies (1)
Standard Bank
Standard Bank's reply05 Feb 2015, 11:09
Official
Hello navaniaarendse,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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Best regards,