1 reviews | Active since Feb 2017

02 Sept 2020, 11:36

Loan Closure

The bank can call you to take out loans over the phone but when you want to close or decrease the credit limit you must go and spend hours in ques at the bank to do so. How stupid is that.

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Replies (1)
Standard Bank
Standard Bank's reply02 Sept 2020, 20:47
Official
Dear Leandra Cloete

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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