Loan Application and New Bank Account nightmare

25 April 2015 -app**** for a revolving loan, assisted by Nabila, at the end of this application the systems bombed out and I was asked to come back to sign for the application to be finalised.<br> On 2nd May, Nabila was off sick and no documents were ready for me to sign. was assisted by another consultant. Dorothy, friendly, went through her system and the loan application was not even loaded. So, she loaded the loan application AGAIN. I then decided to open a bank account with them. She advised that i will get an SMS to confirm when my loan is credited into my new std bank account and when my card is ready for collection. Both these sms were received.<br> On 9 MAY i went to collect my card. Shocking to find that my account was stopped due to FICA non-compliance, Mahendran Pillay, confirmed FICA Documents were on the system. My loan monies reversed and the card request documents disappeared. He referred me back to Dorothy who app**** AGAIN for my Card and logged a query to investigate where the loan money was.REF NO: ***.<br> I was debited the loan instalment on 22May, yet the funds are not STILL NOT in my bank account and not accessible. nightmare with STANDARDBANK, PAY ME BACK!