YH
Yoachim H
1 reviews | Active since Dec 2023
13 Dec 2023, 15:19
Loan application
Really disappointed in Standard Bank!
I got referred to Standard Bank loans from a friend, saying they got their money the next day after being provisionally approved. The process for them was a very good experience but I can’t relate at all. I’ve app**** for a loan over the passed weekend and still have not received the money 4 days later. They said it could take up to the 17th to be in my account which is ridiculous. That’s another 4 days I need to wait!
At this point I want to cancel my application and go to another bank. If you looking for a fast reliable bank to get a loan from, Standard Bank is definitely not my recommendation.
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Replies (2)
Standard Bank's replyOfficial
13 Dec 2023, 15:22Hi Yoachim
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply13 Dec 2023, 15:22
Official
Hi Yoachim
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
14 Dec 2023, 17:12Hi Yoachim
Thank you for the taking our call. We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for the taking our call. We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply14 Dec 2023, 17:12
Official
Hi Yoachim
Thank you for the taking our call. We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for the taking our call. We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***