MT
Monique T

1 reviews | Active since Sept 2015

23 Sept 2015, 15:57

Loan application

As a foreigner, I was asked to bring proof of employment, letter for employer and all sort of papers to apply for a loan. after spending my time gathering all my documents, Standard bank is declining my loan with no explanation. I have been with them for 7 years, it is my only bank I have a record, I can not do anything on my account, no overdraft, no loan. I earn a decent living and I am able to pay off. At least give me an explanation of the rejection or inform me of it. <br> <br> this is emotionally painful, I live and work in SA. I went through the consultant in Bryanston called Zacharia, emailed him several times, He just decided to ignore all my attempts for 2 weeks now<br> <br> I really would appreciate some considerationif someone could get back to me with an explanation

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Replies (1)
Standard Bank
Standard Bank's reply25 Sept 2015, 12:08
Official
Hello Monique1207,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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*** (fax)
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Best regards,