ZS
Zizipho S
1 reviews | Active since Apr 2018
20 Apr 2026, 08:03
Loan Account
After weeks and weeks of the back and forth with closing a loan with Standard. it still hasnt been done after even their complaints department confirmed they would close it that still hasnt been done instead i am given different amounts to settle.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
20 Apr 2026, 08:15Dear Zizipho,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Apr 2026, 08:15
Official
Dear Zizipho,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
ZS
Zizipho S's updateReviewer Update
21 Apr 2026, 21:50I still have not heard from your team. Should i then consider going to the Ombudsman judging by the fact that no one responds to my emails. Not even my private banker that i pay a fee for does not assist.
ZS
Zizipho S's update21 Apr 2026, 21:50
Reviewer Update
I still have not heard from your team. Should i then consider going to the Ombudsman judging by the fact that no one responds to my emails. Not even my private banker that i pay a fee for does not assist.