1 reviews | Active since Sept 2016
LOAN
<p>We app**** for debt consolidation in July 2016 , all std bank accounts have been settled and paid excluding my husbands one account, why no one can tell me! Till today we are battling to get this account closed off as per the agreement of the consolidated loan, I have been telling the bank for the past 2 months now to stop debiting my husband for that settled loan but clearly this is falling on deafen ears as i have just checked today and this same loan went off this morning. who more do we speak to if the bank itself if not following the proper procedure?? Why must we keep paying for a settled account??? now we paying for the settled loan and the new consolidated loan? Please can someone help??? this is rather frustrating!!</p>
Good day Natalie Petersen
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Natalie Petersen
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Natalie Petersen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Natalie Petersen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Natalie Petersen
Thank you once again for your posting.
I refer to our telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Natalie Petersen
Thank you once again for your posting.
I refer to our telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***