Livid

My experience at Mokopane branch pick and pay mall Thabo Mbeki stress yesterday was very horrible. Please teach your workers customers service and manners. I was told to go inside the brach cause the atm had no paper okay fine when I got inside I qued for a while which I had no problem with at all cause it was a busy day when Lebogang Mokonyane was supposed to help me and print me a statement she decided she would go outside to the ATM apparently to fix when she got back I thought she would print me a statement, guess what nope she told me to go outside to the very machine, when I got to the machine it still wasn’t working so I had to go back in again imagine. I don’t even know what she went to fix because it still didn’t work, that’s when she decided to help me. I don’t want to close my accounts because of this stupid behaviour. Your teller was rude and condescending. When we come to the bank to make transactions it doesn’t mean we’re bored and have nothing to do, for time to be wasted like this.