Livid at Standard bank as they stole my daughters money

I would like to express my disappointment and anger towards Standard bank.

My daughter is in university, and I changed her bank account to Standard because of security reasons and thought Standard was one of the best. Little did I know.

My daughter is currently away from home. She transferred money from Standard bank to Capitec bank. Money did not reflect to the capitec account and when we called standard bank, they advised that it will reflect latest by Monday.

When it did not reflect yesterday, we decided to call again, they advised that there was ***** done on my daughters account and the money had been transferred into another account. Worse we picked up that there was another transaction that was done without her knowledge where there was money transferred to the same account number that was used to transfer the other money that was lost. We are now told that it will take a process and will take 4 weeks to investigate.

Meanwhile my daughter is Varsity with no cashflow, what is she supposed to be eating whilst you go home eat and spend your money…Standard bank I am livid and appalled by this service. Fix this or else I will escalate the matter.