LIVID And Disgusted. Basically fighting for a mere paid up letter from December 2020.

I am livid, Standard Bank is the worst Bank ever. How is possible that a Bank is struggling to send a paid up letter to a customer since the 24th December 2020. Not to mention the level or unprofessional their agents are, to think that yesterday one of their clueless agents told me to drive to the brunch (risking my health during the COVID 19 pandemic) only to be told the the consultant was lying about branches giving out paid up letters and I was told to make use of the call centre again.

I am still waiting even now, as I am typing I am on the phone with the callcentre agents again who are telling me they cant help.

In other words Standard Bank is telling me to go die (that's why their agent made me drive to the Branch during a pandemic for absolutely nothing).

Standard Bank can you send me my letter please, I am done with this bank