LIVID

<p>I AM LIVID! AFTER MY REVIEW RE STANDARD BANK, WHICH I HAVE STILL NOT RECEIVED MY CREDIT CARD - VINCENT FROM COLLECTIONS CALLS ME AND TELLS ME THAT THERE IS NO RECORD TO ANYTHING I HAVE SAID... AFTER HOW MANY PHONE CALLS FROM STANDARD BANK. SO I TELL HIM TO PHONE ME ON SATURDAY AND I WILL GIVE THEM AN AMOUNT THEY CAN PAY OVER TO MY CREDIT CARD - HE TELLS ME THAT THIS PHONE CALL IS TO MAKE AN ARRANGEMENT TO MAKE A PAYMENT - SO WHAT IS THAT - IS THAT NOT AN ARRANGEMENT?!?!?!? SO HE TELLS ME THE CARD WILL BE SUSPENDED - YOU KNOW WHAT STANDARD BANK YOU ARE THE WORST BANKING INSTITUTE I HAVE EVER COME ACCROSS - YOUR STAFF ARE RUDE!! START KEEPING RECORD THEN YOUR STAFF WILL BE MORE INFORMED - PLEASE GO MAKE ARRANGEMENTS SO YOUR WHOLE INSTITUTION CAN GO GET LESSONS FROM FNB BECAUSE THEY KNOW EXACTLY WHAT CUSTOMER SERVICE IS!! HOW CAN SOMEONE PHONE YOU TO MAKE AN ARRANGEMENT AND THEN TELL YOU YOU DON'T HAVE THE RIGHT TO "MAKE AN ARRANGEMENT" THEY HARASS YOU EVERY DAY - SO WHAT IS A PHONE CALL TWO DAYS FROM NOW?!?!?!?! NEEDLESS TO SAY I WAS GOING TO PAY MY CREDIT CARD OFF AND CLOSE IT BUT YOU KNOW WHAT THEY CAN NOW KEEP PHONING! AND DO NOT GET SOMEONE TO PHONE ME AND SAY I MUST PHONE CUSTOMER SERVICE FOR A NEW CARD BECAUSE THERE IS NO CUSTOMER SERVICE - PHONE ME TO TELL ME MY CARD IS AT THE HELDERBERG BRANCH FOR COLLECTION! AND DON'T E-MAIL ME AGAIN AND ASK FOR MY ID NUMBER ETC.- LOOK BACK ON RECORD!!!!!!!!!!!!!!!!!!!!!! AND TO TOP IT OFF - VINCENT TELLS ME I SHOULD JUST GO TO SOMERSET TO GET MY CARD - ***!</p>