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Anzette D

1 reviews | Active since Feb 2012

09 Oct 2015, 15:22

Listing

So I app**** for a credit card and was told sorry you are listed on transunion. I told the agent this can't be as I have no outstanding debt. I requested transunion to send me a copy of my profile which show no listings. So now all your agents can say is sorry we can't help you. I have been a loyal customer for years and this is how you are treated. Really disappointed and disgusted

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Replies (1)
Standard Bank
Standard Bank's reply12 Oct 2015, 08:34
Official
Hello Anzetted,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,