1 reviews | Active since Sept 2016

12 Sept 2019, 13:52

Listed or not listed #standardbank

For over 17 years I have been a signatory on my husbands business account, and every time I call Standard Bank they either find me or they don't. We have been into the bank and spoken to the business banker and they say my details are there, but to call they never find my details. This is so frustrating. Tell me how to sort it out cause Standard bank cant

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Replies (2)
Standard Bank
Standard Bank's reply16 Sept 2019, 06:28
Official
Hello Cynthia
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Muhammed AsvatComplaint Resolution Centre
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Standard Bank
Standard Bank's reply20 Sept 2019, 09:31
Official
Dear Cynthia Lovett

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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