Listed on ITC for closed account

Item: Standard Bank
Rating: 2
Author: Magda D

Please note that I was listed on ITC for an Credit Card account for which I have received a paid up letter by Standard Bank<br> <br> I need you to remove my name from ITC as I have a letter confirming my account is closed.<br> <br> Why do you do list me on ITC if your processes are not in order

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

08 May 2015, 10:38

Hello NeeRegtig,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply08 May 2015, 10:38

Official