AN
Annerien N

1 reviews | Active since Jul 2015

19 Dec 2016, 11:11

LISTED ON ITC

<p>SB has listed me on ITC for personal loand outstanding when all my accouts were setttled and closed in the beginning of 2015. The only active card I have is my credit card. They fail to let you know they have listed you and they do so wrongfully. I am unable to get finance for a vehicle because of this. When I try and call in I am on hold for over 30 mins with no luck. This is unfair practice and its quite unprofessional. SB do not have their facts straight!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (2)
Standard Bank
Standard Bank's reply19 Dec 2016, 15:34
Official

Good day Annerien

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply20 Dec 2016, 13:44
Official

Good day Annerien

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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