Listed for no reason ,without instigation

Can’t believe I am back here ,after they called me promising to resolve the issue at hand ,my accounts are blocked don’t know if they understand the importance of my business account ,I am self employed I’m dependent on my business ,my kids are dependent on it and the issue hasn’t been resolved till date !I’ve been writing emails and making calls since April …Standard Bank is pathetic they list people without investigating,without communication…make it make sense please !

I need to access my accounts please!