Linking of Standard Bank Vehicle Finance Account (SBVF) to my profile

Why has Standard Bank become so ***********? And if I hear that message again about some of their advisors working from home, due to Covid and the call-centre is very busy (no matter what time of day it is!) I think I'll strangle a plant in my garden! Businesses need to get over this Covid excuse now! On 03/09/2021 I tried linking my SBVF account to my profile on my app without success. I phoned the called centre and was referred from one department to the other, eventually being cut off. I sent a query via email, which was referred to other departments. Followed up on 17, 23 & 29 Sept. 2021 On 05/10/2021 I visited Standard Bank Durban North. Waited 45 minutes. Spent another 30 minutes with a consultant, who eventually registered a query online. Also asking if any debit orders had gone through yet on this account - yes two!) On 11/10/2021 I followed up with the branch. Was told it is now linked. Checked on profile - not linked. Queried again with branch and was told they do not have access to correct it from that side - I must phone the SBVF call-centre! Couldn't face this ordeal again, so followed with an email again. Needless to say - no response yet!