BS
Bongz S
1 reviews | Active since Sept 2017
03 May 2020, 22:15
Link accessbond to current account. UK based client.
I live in the UK and have an cheque account with Standard bank. I also have a Homeloan (accessbond). I am struggling to have the 2 linked so i can take advantage of my accessbond. I have tried sorting it out but I'm being sent from pillar to post. I was once told yhat i needed to go to my branch to have this sorted. Obviously i can't go to branch because i live in the UK. I am really frustrated with all this. This should be a simple probelm to fix. Come on Standard bank, take care of your international clients. The world is now a global village.
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Replies (2)
Standard Bank's replyOfficial
03 May 2020, 23:24Hello Bongz Stshela Sabakwena
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply03 May 2020, 23:24
Official
Hello Bongz Stshela Sabakwena
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
18 May 2020, 15:56Dear Bongz Stshela Sabakwena
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply18 May 2020, 15:56
Official
Dear Bongz Stshela Sabakwena
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***