limits and one time passwords
how i hate the standard bank internet banking, like really the only reason one would opt to use is to make life easier and to limit the branch visits.<br> <br> i have tried to make payments for the last 3 days to no success. only now that i want to make payments im told to set up a limit or i wont be bale to make any payments, its an emergency payment that needs to be done but only now that i need to pay im told otherwise like really why is this not mentioned when you open an internet banking account.<br> <br> than when you try to send a secure message to stsandaerd bank they tell to wait for the one time password which will be sent to your phone, as im typing this message im still waiting since the below, its now 09h00<br> Please enter the one-time password sent to your Cellphone on 2015-04-28 08:40:55:<br> <br> iv called the call center and im told that i must give it 30 minutes, i called again and i was told that the IT guy said i must give it another 30 minutes like really. as a client who is skeptical about internet banking i really fear logging bank on since this bank is not even on point to send through one-time passwords.<br> <br> im really disappointed and see no point to use internet banking
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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