Limit increase campaign is not attended to

Item: Standard Bank
Rating: 1
Author: Wendy M

I received an SMS a week ago on a credit limit campaign where I had to send "limit" and someone will contact me. It's been a week still nothing. I called in last Wednesday and I was told someone will call me, I'm still waiting.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

13 May 2019, 12:30

Hi Wendy

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply13 May 2019, 12:30

Official

Hi Wendy

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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***

Standard Bank's replyOfficial

17 May 2019, 14:50

Dear Wendy

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been resolved.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply17 May 2019, 14:50

Official