SS
Shihaam S

1 reviews | Active since Sept 2020

08 Sept 2022, 09:35

Life insurance

Very disgusted

As a first time home buyer and customer of standard bank I'm very disappointed and disgusted by how I'v been treated and over paying actually *****ed by this bank by over paying not for months but years, years of battling to get the insurance canceled yet nothing has been done and always told that they could they is what was agreed upon when you sign your bond

OKAY SO KOW I'M LITTERALY ****ED OFF BY THE WAY THIS HAD TO COME OUT AND I'M GOING TO TAKE THIS FURTHER IF I DO NOT GET COMEPENSATED FOR THE ********** ACTIVITY THAT'S HAPPEN RIPPING PPL OFF WITHOUT THEM HAVING A DECISION NOT KNOWING WHAT THEY CAN OR CAN'T AFFORD YOU SHOULD BE SHAMED, SO OF IT HADN'T BEEN FOR MY NEW LIFE INSURANCE I WOULDV CONTINUED PAYING SOMETHING THAT ISNT EVEN FOR ME SO YOU GUYS PUT ME ON A CREDIT LIFE INSURANCE THE HIGHEST PREMIUM THAT IS LITERALLY OFFERED TO BUSINESS PPL I WAS ON AND NOT ONLY THAT WE DIDNT DONT HAVE ANY DECISIONS MAKING IN THIS NO NORMAL INSURANCE HAVE BEEN OFFERED TO US I WANT THIS MATTER LOOKED IN AND I WOULD LIKE TO BE COMEPENSATED FOR THE LAST YHREE YEARS ELSE IL BE TAKING THIS FURTHER TO THE OMBADSMAN

0
Replies (8)
Standard Bank
Standard Bank's reply08 Sept 2022, 10:27
Official
Good  Morning Shihaam 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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SS
Shihaam S's update08 Sept 2022, 12:16
Reviewer Update
I need someone to call me asap to get this matter resolved on ***
Standard Bank
Standard Bank's reply08 Sept 2022, 12:48
Official
Hello Shihaam
 
This is not the level of service we strive for. 

We will get our consultants to revert to you.

Kind regards 
Standard Bank Help Centre 
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SS
Shihaam S's update09 Sept 2022, 10:28
Reviewer Update
Still no call I'm beginning to be ****ed by the minute
SS
Shihaam S's update09 Sept 2022, 10:30
Reviewer Update
I need someone to call me asap cos this ********** bull**** can't go on
Standard Bank
Standard Bank's reply09 Sept 2022, 10:38
Official
Good Morning Shihaam

We have flagged this matter with our Insurance  team. 

We will be in touch with further feedback.

Our sincere apologies for the inconvenience caused.

Kind regards 
Standard Bank Help Centre 
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SS
Shihaam S's update09 Sept 2022, 10:42
Reviewer Update
I don't want it to be flaaged I want someone to give me a call asap because it's a ongoing thing that is draining me and so frustrating
Standard Bank
Standard Bank's reply09 Sept 2022, 11:39
Official
Good Day Shihaam

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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