DA
Deshni A
1 reviews | Active since Jul 2022
21 Jun 2023, 15:26
Life assurance
I've been approved to pay much less on a life assurance policy but I have been waiting for cancellation and cessions forms since 14 April 2023. I've email Joseph and his PA, Fezeka, numerous times but have received no feedback. I'm expecting to receive a refund for the months that I'm paying the higher premium after I've already been approved. I'm extremely dissatisfied with the service I've been given by this bank. Pathetic to say the least.
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Standard Bank's replyOfficial
21 Jun 2023, 15:32Dear Deshni
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Jun 2023, 15:32
Official
Dear Deshni
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***