Lies to solve problems.

On 26 June 2023 I transferred funds, 2x R1500, from my current account to my credit card. On 27/June 2023 I noted that only 1x R1500 is reflected on my credit card statement. I immediately contacted Standard Bank card division and they promptly return my call. On explaining to the operator what my problem is, she acknowledge that she could see the transfer. She then elaborate on the new process implemented by Standard Bank where it take 24 hours for any fund transfer to reflect on the statement, where the funds was transferred from a Standard Bank account to a Standard Bank credit card. This was totally s first for me seeing that Standard Bank did not communicated this new process to me. However, she was lying because I did 2x R1500 transfers and one reflected on my credit card statement. So much for the new 24 hour process. This is the service rendered by Standard Bank where problems are handled and solved with lies.