BS
Bathabile S

1 reviews | Active since Dec 2012

03 Sept 2015, 01:22

Lies to sell products

After assisting me to get a loan for funds I need urgently, Solomon convinced me that I should put the money in a a money market account. After asking these questions 1. Will the money go straight to the MM account? Will I be able to transact from this account? Will all my funds be available for use in this account? and getting positve answers, I agreed. It turns out none of this was true because to use the money I have had to transfer the money back into my cheque account and now forced to to leave R1000 in the account. I am writing this livid at 1:00 am as the transfer hasn't cleared in more than 24hrs. This consultant has even got the nerve to lie and ask me out on a date while assisting. His lies have caused a huge inconvenience in my life and I have a great mind to switch banks if his faults are not resolved and him put in his place. We cannot trust our banks if our consultants lie to us. I am deeply deeply disappointed with this particular Standard bank consultant who will say anything to sell a product.

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Replies (1)
Standard Bank
Standard Bank's reply04 Sept 2015, 09:15
Official
Hello BathabileSambo,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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