MA
Melissa A

1 reviews | Active since Jul 2023

20 Feb 2025, 09:14

Lies lies lies!!!

Honestly I'm not even sure this will solve whatever ********* behavior Standard bank has going on, you cannot swipe an item have the amount go off your available balance and eventually when the amount gets banked it's deducted again from the available balance so which means that you guys deduct the amount twice and again this should not be my problem because it was deducted so why AM I PAYING IT AGAIN!!! I CANNOT EVEN LEAVE MONEY IN THIS ACOUNT BECAUSE YOU GUYS ARE *********... BANK CHARGES WELL THATS ANOTHER STORY!!! YOU ADVISE ON THE CHARGES BUT CHARGE OTHERWISE!!! THIS IS WRONG GUYS COME ON... CAN I RATHWR CANCEL THIS DAMN ACCOUNT AND HAVE A NORMAL SAVINGS ACCOUNT BECAUSE I CANNOT EVEN QUALIFY FOR THE SERVICES BUT YOU GUYS TRAIN YOUR BRANCH STAFF TO LIE " ALLOW YOUR SALARY TO BE DEPOSITED 3TIMES AND YOU WILL QUALIFY FOR AN OVERDRAFT FACILITY!!!! THIS IS THE WORST SERVICE EVER.... SORT THIS OUT BECAUSE I AM NOT EVEN PROUD TO TELL PEOPLE I BANK WITH STANDARD BANK

0
Replies (2)
Standard Bank
Standard Bank's reply20 Feb 2025, 09:20
Official
Good day Melisa, 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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MA
Melissa A's update20 Feb 2025, 09:32
Reviewer Update
Thank you for the reply I hope the matter is in the correct hands because the hands this complaint fell in can't even pay attention to spelling their customers names correctly.