lies and more lies

<p>Hi.</p> <p> </p> <p> </p> <p>I had an account with standard bank. Which was in errars. I paid off the amount for my cheque card with a 20% discount from there lawyers mac roberts. After 2 months of asking for letter of confirmation. I finally got it. But still standard bank still say I owe them. Which is that 20%. I am frustrated as I went and payed that 20% discount after there dismal legal department don't know what the hell is going on. I have sent emails visited there branches but no one knows when will the amount be cleared. The call centre is useless as they called me on friday the 14th at 4pm. But the call centre said she was doing me a favour as its 4 and time for her to go home. I have never experienced such useless, idiotic, uneducated people who are supposed to know what to do with our monies. </p> <p> </p> <p>I need is sorted now.</p>