lies and ******** in return for premiums paid

Absolutely unprofessional and ********* service by STD BANK. Despite numerous attempts to put a claim through we are constantly met with a constant barrage of total ignorance mixed with no courtesy and lack of understanding. Std Bank certainly needs to recruit suitable and qualified staff and assessors. <br> I refuse to re-explain in simple English the nature of my claim to any of your junior staff.<br> I would like senior claims management to contact me.<br> I want a copy of the claim recording.<br> I want a copy of the assessors report.<br> This matter will be lodged with the Ombudsman for short term insurance as this is truly the worst manner in which paying clients can be treated.<br> PS: I AM IN A POSITION TO DISPROVE EVERYTHING THAT YOUR \ASSESSOR"HAS REPORTED. Your prompt response is required (unlike the 3 weeks you wasted lying to me since the claim was lodged). """