JK
Jean K

1 reviews | Active since Dec 2020

21 Dec 2020, 01:05

Liberty Life Policy Cession Cancellation letter needed

Cession Cancellation letter Needed It Saddens me to have to go through Hallo Peter to get help from Standard Bank I do have all the facts ,dates and email I send messages to and I will expose all on Hallo Peter if Standard Bank still can’t solve my simple problem On the 03-11-2020 I engaged with Standard Bank in order to get A Cession Cancellation Letter for a Liberty Life Policy Up to today I have had no help

0
Replies (4)
Standard Bank
Standard Bank's reply21 Dec 2020, 04:27
Official
Dear Jean Kisting

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards
Complaint Resolution Centre
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JK
Jean K's update22 Dec 2020, 00:35
Reviewer Update
Thanks for Responding
I’ve send more than 6 emails to CRC and still am nowhere
Please send me a contact person that I can contact
JK
Jean K's update23 Dec 2020, 21:04
Reviewer Update
Standard Bank
Again a request for assistance
Standard Bank
Standard Bank's reply28 Dec 2020, 15:06
Official
Good day Jean, 

Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.

Kindly note that an email requesting for further details has been sent to you, we await your response.

Kind regards 
Complaint Resolution Centre