1 reviews | Active since Mar 2019
*****
i purchased a laptop online (MAKRO) on the 2/07/2019, using my virtual card (***) and i immediately closed the card. 7 days later i cancelled my order with Makro,they tried crediting the virtual card but as usual you cant credit because its closed. i sent my banking details to Makro and explained to them how the virtual card works. they werent sure-fine. they spoke to standard bank and SBSA confirmed that the funds were disposed into my virtual card, which virtual card? the same card that i closed and deleted the same night from my banking app? how can standard bank lie about something like this? take a look into my account see if any credit of R4000 took place.
I dont understand why standard bank would lie to makro! No money was put into my account.
Standard Bank **** to Sivuyile Sseyothililla from Makro by sending the email.
Govender Sharlene from your ***** department@standardbank sent the email.
please credit the funds into my Current acc.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**** *** ***
***********
