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1. I want that the call pulled and listened to. <br> 2. You staff said: if I pay before payment due date the min payment debit order wont run<br> 3. I paid more than the minimum so that debit order wasnt supposed to run <br> 4. I called the call centre and wasn't assisted at all by a lying unhelpful Maleboto Ktosesiang who insisted she cant see who loaded the debit order and wanted to transfer me to ucount<br> 5. I asked for a manager, she said the superior confirmed ucount must assist<br> 6. I told her she isnt listening and doesnt get what I am asking her. I want to speak to the manager<br> 7. she said her manager isnt in, so I asked who did she ask then? ... the lies <br> <br> I want the unpaid debit order fee on my cheque account reversed based on your staff's lies and I want an apology <br>