SB
Sydwel B

1 reviews | Active since Jul 2025

22 Jul 2025, 07:34

Letter confirms the debt is no longer active

I sent them email for the letter of the dispute i made 3 months ago, i never got feedback until todayservice is very poor

0
Replies (5)
Standard Bank
Standard Bank's reply22 Jul 2025, 08:05
Official
Dear Sydwel B,

We truly appreciate you bringing this to our attention.
 
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply22 Jul 2025, 13:51
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
SB
Sydwel B's update22 Jul 2025, 14:14
Reviewer Update
I just want a letter confirms that master card is a written off debt and vehicle also
Standard Bank
Standard Bank's reply22 Jul 2025, 14:30
Official
For the safety and security of your account, we are required to complete a telephonic authentication before any information can be provided or confirmed.

Kindly let us know a convenient time for us to contact you to complete this process.

Kindest regards, 
Standard Bank Hello Peter Team
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SB
Sydwel B's update22 Jul 2025, 15:02
Reviewer Update
You can call me anytime ***