lets cancel Standard bank

I'm so over standard bank its not even funny, every time im on hello Peter its about Standard bank. i went grocery shopping on the 14th of December at Checkers and i saw the money go off now on the 27th i wake up to a negative balance shows that money was used at Checkers, i went there n the 14th for Christ sake, why is the money coming off 13 days later? and since when do we make purchases and be debited later. now my i cant even transfer money to my account and the remaining debit orders will bounce. lets say for argument sake the money didn't go off then which i highly doubt whos problem is that? where am i even gonna get a slip to prove i bought on the 14th? God seriously! use the alternative number my phone isn't working properly