RL
Richard L
1 reviews | Active since Oct 2013
02 Mar 2015, 13:32
Let me speak to a human!!!!
All I need to try and do is change my postal address.<br> <br> I've been phoning to try and find out how but my faithful old bank prefers to discourage you communicating with humans.<br> <br> Are there still any humans left at the bank to talk to?<br> <br> The best option I could follow by the prompts said that I'll need to enter in my account number .....AND MY PIN!!!<br> <br> Standard Bank is forever saying that they will never ask you to confirm your PIN number!!! <br> <br> Forget it. Give me a human.<br> <br> Can I please just change my address. Why is this so hard?
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Replies (1)0
Replies (1)Standard Bank's replyOfficial
03 Mar 2015, 08:45Hello richlarmour,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Mar 2015, 08:45
Official
Hello richlarmour,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
