Let Down Customer - really dissappointing Treatment

<p>My Credit Card runs on a montjly debit order, i was then told my card installment is overdue. To my surprise i called card divison and was advised that there had been a problem on THEIR SIDE with debit orders for November 2016 and i needed to make a payment manually and then only my details would be updated with the credit bureau so basically i was listed as skipping a payment due to THEIR error as there were funds in my account at the debit run.</p> <p> </p> <p>I then made the manual pament and e-mailed the proof of payment, only to recieve ongoing phonecalls thretening to cut use of my credit card and SMS's as if I were a bad payer ????? the problem was on their side and i have it on mail as well that the error was on their side, I paid the R111 and sent it off yet i am still beaing treated as a non payer ?</p> <p> </p> <p>Really disappointing guys, I feel very let down</p>