Lephalale Standard bank

Item: Standard Bank
Rating: 1

Standard Bank in Lephalale has very poor service. The tellers and service consultants always have one person working. Yet the bank has closed one of their branch down in town. As much as Lephalale is a small place you should have improved your service at the mall. How do we wait for 1 person to help the entire Lephalale? I am prestige banker but I had to wait at the bank for 2 hours just to collect a card? This is very poor service.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

14 Aug 2020, 16:09

Hello Abigail

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply14 Aug 2020, 16:09

Official

Hello Abigail

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

26 Aug 2020, 11:21

Dear Abigail

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 Aug 2020, 11:21

Official

Dear Abigail

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
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