1 reviews | Active since Feb 2017

01 Mar 2018, 11:39

Legal threats

STD have handed my mothers account over to their attorneys for legal action.

I don't know why since, we have been into the STD branch at greenstone more than once and advised them that my mother is deceased and she cannot do what they are requesting. Kindly stop sending me threatening SMS's and call and do what has been requested of you.

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Replies (2)
Standard Bank
Standard Bank's reply01 Mar 2018, 13:10
Official

Thank you for posting your comment.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply09 Mar 2018, 08:46
Official

Dear Jade Gillanders

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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