legal department not responding after many attempts

I am trying to recover from a period with limited to no income and would like to make a urgent arrangement to have my bond taken over by a purchaser of my property or for him to purchase it and bring all up to date I have had not joy. The specialised legal department have not bothered to respond to my query. It is in my and the banks interest to have all necessary monies settled.

I want to know how much I need to pay to get all in order and how to go about transfering the bond to the purchaser if possible.

Please I am on my knees and would really appreciate a response.

Please respond and I will give the bond no and details. I really want to sort this out.

Thanks