Legal department doing a run around with answers

The court has ordered fees due to me from my ex. Std bank was served end March and it has been a challenge to get him to sign for the service. Std bank has assured us that the funds were secured and will be paid on receipt of service from the defendant. On the 24th August finally the service was served on Std Bank to Tshepo Masipa and to date there hasn't been any feedback nor payment from them. As their client too, I feel prejudiced by their slacking service, I have already waited too long for these funds which are not forthcoming, Tshepo has not responded nor gave us any guarantee when the funds will be released. I am so disappointed that this has caused me a lot of stress and its funds that i need for a living. How much longer should I wait, or do I need to go to the court again for an order against std bank this time?