Legal And Debt Solutions

Standard Bank! One can ask the question nowadays: What is wrong and busy happening with the once most effective and best banks in South Africa! A bank nowadays is totally unreliable and extremely ineffective.Clearly and it seems that their employees are not doing their jobs effectively ,seems to be lazy,not caring about their customers or the brand that they represent, or are proud to represent the bank and what it stands for.

Surely Standard Bank is going to pay the price for this no-care attitude by their employers in the near future.

I am a client of Standard Bank for about 23 years and I can say without a doubt that this once-proud banking institution is of late not a glimpse of what it used to be in the past.

I have put myself under “ Debt Review “ for various reasons with effect from 1 June 2022 through a debt review company called Legal and Debt Solutions, which handles the whole process.

I was requested by my wife which was handling the negotiations on our behalf that I have to contribute a monthly amount towards the monthly installments to be handled by and payed over by Legal and Debt Solutions.

An amount of R 2875,64 was deducted from my current account, which is a debit order payable to Standard Bank SA. at the end of every month.

During May month my wife told me that Standard Bank SA was instructed by Legal and Debt Solutions to cancel such debit order as with effect from the 1 June 2022.

On the 1 June 2022 as per agreement my wife paid the amount owing to Legal and Debt Solutions. I however noted none withstanding the assurance by Legal and Debt Solutions that the stop order for Standard Bank SA was cancelled and that Standard Bank SA would not deducted the monthly installments also from my bank account.

This undertaking by Legal and Debt Solutions was as far from the truth as the distance between the son from the earth.( 151,91 million km)

Standard Bank with their so called effective banking system and most reliable employees went ahead and deduct the monies from my bank account and me keeping my side of the agreement with Legal and Debt Solutions also paid my share.This complete mess up causes me to landed in serious financial problems and having no financial buck up for June 2022.I am a pensioner and solely rely on my monthly pension.

Both institutions got their monies,and do not care the slightest about their clients well being.

It took Standard Bank and Legal and Debt Solutions one day (1) to deduct the money from a bank account but 13 ( thirteen days) to refund it.

This lack of empathy for their clients or the well-being of their clients, or taking their clients seriously is very clear in the way that both these institutions are handling and dealing with this serious matter.

Whether this situation would happen again on 1 July 2022 is a very great possibility as it is clear that one cannot trust either Legal and Debt Solutions or Standard Bank SA in any undertaking that they give! Both of these two institutions are extremely unreliable, unprofessional, no empathy towards their clientele or are trustworthy in the slightest manner.

Stay away from them, avoid them at all costs, providing such poor service to the public then they surely deserve what is coming their way.

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