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monwabisi S

1 reviews | Active since May 2016

02 Sept 2021, 16:59

Left to die

Had a vehicle breakdown on the N3. Called for roadside assistance as i have standard bank vehicle insurance. It's almost 2 hours later im still on the road with Standard bank insurance and AA (standard bank service provider) sending me from pillar to post. It will be dark soon, my battery is dying and im left in the middle of nowhere. Here i thought i had a reliable insure

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Replies (1)
Standard Bank
Standard Bank's reply04 Sept 2021, 04:58
Official
Hello Monwabisi Sokhela
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards
 Complaint Resolution Centre
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