LEFT STRANDED while OVERSEAS BY STANDARD BANK SINCE JAN to DATE

<p>I came to South Africa in January and visited the branch to change my One Time Password plus statements to go to my EMAIL as when I am abroad I do not receive smses. I visited Sandton Branch to do this. I leave the country just to find that this is still not done. I call them just to have them tell me the email address is incorrect and I have to got to the branch to make the changes. My mom then vists BEDFORDVIEW branch to make these changes as she has power of attorny of my bank accounts. Once again it was done Incorrectly and when I called I was told it is cause they changed my email to the correct one but NOT MY PROFILE. FOR THE THIRD TIME after multiple calls she visits the branch for the same issue. They supposely change the email address on my profile but say that i need to call them to make the changes for OTP. I do that this morning and still it is not possible cause the email address on my profile is right but they have not added on my INTERNET banking profile. I have not had access to my banking for months! I have had to send my aging mother from pillar to post everytime I need things done! I have done EVERYTHING they have requested me to do but STILL they cannot assist me! I have multiple accounts with standard bank and they leave me stranded without banking capabilities for MONTHS! </p>